Refund policy

We want you to be happy with your Forever Foxy order. Please read this policy carefully before requesting a return or exchange.

You may request a return within 7 days of delivery. Items must be unused, unwashed, and in their original condition with all tags and packaging intact where applicable.

What can be returned

Items that are defective or damaged on arrival

Wrong item or wrong size sent by mistake

Unworn, unwashed items in original condition (subject to the hygiene rules below)

Hygiene & non-returnable items

For health and safety reasons, the following generally cannot be returned once opened or tried on beyond a brief fit check over clothing:

Underwear, panties, briefs, and thongs

Shapewear, padded panties, and bodysuits that show signs of wear or washing

Items without original hygiene liners or tags (if they were included)

Final-sale, clearance, or marked non-returnable items

Bras and accessories may be returnable if unused and in original condition. If you are unsure, contact us before sending anything back

Refunds

Approved returns are refunded for the product price only

Original shipping charges are not refundable

Refunds are issued to the original payment method after we receive and inspect the return (typically within 5–10 business days of receipt

Exchanges

We can often exchange for a different size or style when stock allows. The customer is responsible for the return shipping cost and any re-shipping fee for the replacement item. Contact us first so we can confirm availability.

How to start a return

Email us through our Contact page within 7 days of deliveryInclude your order number, product name(s), and reason for the return. Wait for return instructions and the address to ship to—do not send items back without approval

Ship the item(s) securely; we recommend a trackable method. Return shipping is the customer’s responsibility unless we sent the wrong or defective item

Damaged or incorrect orders

If something arrives damaged, defective, or incorrect, contact us within 7 days with your order number and clear photos. We’ll make it right—replacement or refund—according to the situation. In these cases, return shipping may be covered by us.

If you Have any Questions?

Please email us @foreverfoxydotcom@gmail.com  Please include your order number so we can assist you faster.